Fit for the future: SPIE is modernising the communication and security technologies of Lebenshilfe Grafschaft Diepholz

Published on 06 August 2020

Bremen, August 06, 2020 – SPIE, the independent European leader for multi-technical services in the areas of energy and communication, was commissioned by Lebenshilfe Grafschaft Diepholz gGmbH (abbreviated Lebenshilfe) to modernise its communication and security technologies. Supported by SPIE Deutschland & Zentraleuropa, Lebenshilfe is making itself fit for the future. Step by step, current technologies and working methods are being replaced by more advanced ones. This allows to save resources and time which can then be dedicated to enhancing client relationship management.

After having installed digital locking systems in every Lebenshilfe Bremen buildings and fitted day-care centres and schools with burglar alarm systems in the last few years, SPIE is now standardising and digitising telecommunication technology of the entire Lebenshilfe Bremen location. The modern system architecture does not only provide for more convenience and security, it also enables centralised management and administration from the headquarters in Sulingen. “An increasing number of tasks are concentrated in the hand of the IT department. Therefore, to be able to cope with the requirements using only minimal personnel, there is no other alternative than centralising the system administration,” explains Mario Enders, in charge of the project at Lebenshilfe Grafschaft Diepholz gGmbH.

A digital locking system contract to strengthen partnership

SPIE’s operational division Information & Communication Services has already been cooperating with Lebenshilfe Grafschaft Diepholz for three years now in north-western Germany. “We seek to constantly improve our offers, be receptive to new ideas and support them”, explains Christian Dove, Project Manager at SPIE. In an initial project for a more simplified and centralised administration of the systems, SPIE provided the non-profit organisation’s properties with a state-of-the-art technology: digital locking systems to protect facilities at every Lebenshilfe Bremen location. During the project, burglar alarm systems were fitted in day-care centres and schools of the organisation. Keys are no longer necessary for access and activation of the burglar protection system. Operation is convenient and secure thanks to so-called RFID chips.

Next step for communication technologies

During these first projects a trustful cooperation developed between SPIE and Lebenshilfe, based on the professional technical support of the multi-technical service provider. The next step of standardisation and digitalisation in the field of communication technology has now been achieved, and SPIE’s solution was once again chosen by the Lebenshilfe. After an intensive consultation, selection and bidding process, the decision was made in favour of the central Alcatel-Lucent concept of the Bremen branch. "By eliminating the decentralised telephone systems in the individual facilities, we will save a great amount of travel time in case of disruptions. Therefore, downtimes are drastically reduced," says Mario Enders enthusiastically. The future viability of the new system is a key factor here: "We are thinking ahead together. In a next step, the centralized approach will enable us to plan the standardization of all alarms, calls and reports from all facilities and their automatic forwarding to the colleagues in charge. SPIE has already developed a concept for us for this purpose, which we can use at any time”, enthuses Mario Enders.